Shipments and returns
At Ruhzar, we goal to offer a trouble-free and dependable purchasing revel in by ensuring efficient transport and a honest return coverage.
Shipments
- Processing Time: Once your order is confirmed, it'll be processed within 2-3 commercial enterprise days.
- Transport Time: We provide fast and comfy delivery. neighborhood orders are typically brought within 3-7 commercial enterprise days, at the same time as worldwide orders may also take **7-15 enterprise days** depending at the vacation spot.
- Shipping expenses: Shipping fees range based totally in your vicinity and will be virtually stated at checkout. We on occasion provide loose delivery promotions, so stay tuned!
- Order monitoring: As soon as your order has been dispatched, you may obtain a tracking number to screen your cargo in actual time.
Returns and Exchanges
We need you to like every Ruhzar purchase. but, in case you're not completely satisfied, we offer a sincere go back and alternate technique.
- Eligibility: Items can be back or exchanged inside **7 days** of transport, provided they may be of their unique condition, unworn, and with all tags attached.
- Non-Returnable gadgets: Custom designed or made-to-order clothes are non-returnable except they come damaged or defective.
- How to go back:
- Touch our customer service team together with your order information and reason for return.
- Ship the object again to us after approval. The return delivery price will be borne by the client unless the object is faulty.
- Refunds: Refunds may be processed within **5-7 business days** after we acquire and look into the lower back object. Refunds are issued via the unique charge method.
Damaged or Incorrect Items
In case you receive a damaged or incorrect product, please notify us inside 24 hours of shipping. we can ensure a replacement or full refund after verification.
Customer service
When you have any questions about shipments or returns, experience unfastened to touch our guide crew at info@ruhzar.com or +92 309 0603603. We’re right here to assist you every step of the manner!
At Ruhzar, we attempt to make your buying experience as seamless as possible, from the moment you place your order to the shipping of your ideal outfit.